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AI Chatbot Testing: How Automation Saves Time in Edtech Companies?

We developed a smart educational AI chatbot for learning, but ensuring its functionality through thorough testing posed significant challenges. Manual testing was time-consuming, and traditional methods weren’t effective. To address this, we developed an automated AI chatbot testing system. This not only saved time and accelerated processes but also reduced manual effort. Ultimately, our solution enabled quicker updates and smoother operations.

Manage all your testing needs with our all-in-one technique

a chatbot asking how can I help you?
a human asking a question to an AI chatbot related to bhagwat geeta

To overcome the difficulties, we used advanced natural language processing models. Using these models, we made two scripts to generate answers to questions and another to check if they were right. This way of testing cuts down on manual work, saves time, and gives us a report with scores for how close the answers are to what we wanted.

Reduced Manual Effort

Automating the testing process reduced the manual effort by 80% through generating and varifying answers itself.

Reduced Testing Time

Automating the testing process reduced the testing time, making it possible to complete tests in just an hour instead of days.

Report Generation

We streamlined testing by using automated scripts to generate reports, focusing on semantic similarity.

Quick Release Cycle

Automating the testing process facilitated the swift release of new versions through simplified testing procedures.

an image showing different fields where our AI chatbot testing solution can be used

Flexible Solution For Every Testing Need

Our solution simplifies AI chatbot testing for different scenarios, providing straightforward processes and detailed reports for improved analysis.

AI Chatbots

Our process concentrates on testing AI chatbots, versatile virtual assistants that engage with users through text or speech. We explore diverse scenarios by providing different queries or prompts to the chatbot, evaluating its responses against expected outcomes. Whether it’s an educational bot aiding with learning tasks or a celebrity bot providing entertainment and information, we ensure that the chatbot accurately understands and responds to user inquiries. This meticulous testing guarantees that the AI chatbot functions effectively, enriching user interactions and experiences across various domains.

Natural Language Processing (NLP) Models

Our method can be designed to check how well language understanding systems work. These systems help computers understand human language. We create questions and expected answers to see if the system understands correctly. When the system’s responses match what we expect, it shows the system is doing a good job of understanding language.

Virtual Learning Environments

Our approach can be tailored for evaluating online course platforms, ensuring quizzes and tests effectively gauge students’ understanding. We develop questions and answers for these assessments, covering various topics. Then, we test the system to ensure it grades accurately and provides appropriate feedback. When the system’s grading aligns with our expectations, it confirms accurate assessment of student answers, enhancing the learning experience.

Language Translation Tools (Text-Based)

Our process could concentrate on testing language translation tools, which assist in converting text from one language to another. We could provide text in one language and its expected translation in another. Then, we could verify if the translation tool accurately converts the text. If the translated text aligns with our expectations, it indicates that the tool could effectively translate between languages.

Boost your AI chatbot testing productivity with our solution

Transform your company’s AI chatbot testing with our automated testing solution. By automating the verification of chatbot responses across various scenarios, this tool empowers your team to ensure accurate interactions swiftly. Bid farewell to manual testing hassles and welcome heightened efficiency, leading to enhanced chatbot performance and user satisfaction.

3

Time Saving

90

Reduction in manual work

Question Asked

18:09 PM

Answer generated

18:10 PM

ai chatbot image
image showing a demo test report of AI chatbot testing

Want To Automate Your Chatbot Testing?

Are you willing to automate the testing of your chatbot or facing the same issue? Contact us for free consultation and get to know more about us